Cannabis Dispensary Patient Concierge

Jushi; Bristol Township (Bucks County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Job summary

Jushi is seeking a Dispensary Patient Consultant in the United States to deliver concierge-level service and drive sales in a retail dispensary. You will assist patrons, provide product recommendations, and ensure compliance with safety and regulatory policies.

The role requires strong communication, math and computer skills, a minimum of 2 years in retail customer service, and a willingness to travel locally.

Qualifications

• High School diploma or GED required.
• Associate or Bachelor's degree preferred.
• Minimum of 2 years’ experience with customer service in retail.
• Excellent computer, mathematical, language and reasoning skills.
• Bilingual in Spanish preferred.
• Excellent multi-tasking skills over the phone and in person.
• Occasionally requires local travel, as needed.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
• Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
• Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
• Abide by product handling procedures, including company safety and health policies as well as regulatory agency compliance
• Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
• Operate cash register, computer-based POS system, and cash drawer
• Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
• All other job duties as assigned

Skills

Customer service

Multitasking

Communication skills

Spanish language

Education

GED or High School Diploma

Associate or Bachelor degree preferred

Tools

POS system

Job description

Jushi is seeking a Dispensary Patient Consultant in the United States to deliver concierge-level service and drive sales in a retail dispensary. You will assist patrons, provide product recommendations, and ensure compliance with safety and regulatory policies.

The role requires strong communication, math and computer skills, a minimum of 2 years in retail customer service, and a willingness to travel locally.