Cannabis Dispensary Patient Care Concierge

Jushi Holdings Inc.; Chester (Delaware County); On-site; USD 40,000 - 65,000; Full time

Job summary

Jushi Holdings Inc. in Chester, PA is seeking a Dispensary Patient Consultant to deliver concierge-level service and drive sales in our retail location. You will greet patrons, answer questions, lead floor tours, promote member benefits, and ensure safety and regulatory compliance.

This role requires a high school diploma or GED, with 2+ years of retail customer service experience and excellent communication. A strong team player with multitasking skills is essential.

Qualifications

• High School diploma or GED required.
• 2+ years of retail customer service experience.
• Strong communication and multitasking abilities.

Responsibilities

• Provide outstanding customer service to patrons and answer questions or direct inquiries.
• Lead store floor tours and make product recommendations based on up-to-date research.
• Promote memberships and familiarity with patient benefits, discounts, and promotions.
• Adhere to safety, health, and regulatory policies in handling products.
• Keep store clean and organized; stock items and sanitize surfaces.
• Operate the POS system and handle cash accurately.
• Collaborate with team to meet sales, guest satisfaction, and compliance goals.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Education

High School diploma or GED

Associate or Bachelor’s degree (preferred)

Tools

POS system

Job description

Jushi Holdings Inc. in Chester, PA is seeking a Dispensary Patient Consultant to deliver concierge-level service and drive sales in our retail location. You will greet patrons, answer questions, lead floor tours, promote member benefits, and ensure safety and regulatory compliance.

This role requires a high school diploma or GED, with 2+ years of retail customer service experience and excellent communication. A strong team player with multitasking skills is essential.