Patient Care Concierge & Medical Assistant

Naples Comprehensive Health - NCH; Naples (FL); On-site; USD 32,000 - 44,000; Full time

Job summary

Naples Comprehensive Health (NCH) is seeking a Medical Assistant to provide basic patient care in our Naples, FL facility. You will support providers with exams, take vital signs, prepare patients, and document interactions in the EMR while maintaining infection control standards.

Responsibilities include patient flow, specimen handling, and acting as a liaison between patients and clinicians. A high school diploma or GED plus MA training or certification is required, with BLS certification

Qualifications

• Minimum of High School or GED required.
• Completion of Medical Assistant or practical nursing training with practicum hours; OR Medical Assistant certification; OR at least 1 year in medical office setting.

Responsibilities

• Fulfill patient care responsibilities as assigned, manage schedules and patient flow.
• Escort patients to exam rooms and observe/report patient conditions to providers.
• Assist patients with walking, transfers, and preparing for exams.
• Record patient history including meds and allergies.
• Provide care as directed by the provider, including screenings and treatments.
• Assist providers with procedures and document interventions in the EMR.
• Answer calls and messages, liaise between patient and provider.
• Perform clerical tasks such as filing and scheduling.
• Handle lab specimens following safety guidelines and maintain supplies.
• Use electronic referrals for physician referrals to specialists.

Education

High School diploma or GED

Medical Assistant training or CNA/Nursing cert

Job description

Naples Comprehensive Health (NCH) is seeking a Medical Assistant to provide basic patient care in our Naples, FL facility. You will support providers with exams, take vital signs, prepare patients, and document interactions in the EMR while maintaining infection control standards.

Responsibilities include patient flow, specimen handling, and acting as a liaison between patients and clinicians. A high school diploma or GED plus MA training or certification is required, with BLS certification