Patient Care Concierge — In-Home Medical Receptionist

VNA Health Group; New Jersey; On-site; USD 22,000 - 33,000; Full time

Job summary

Visiting Nurse Association of Central Jersey (via Visiting Physician Services) seeks a friendly Medical Receptionist to join our home-based care team. You will be the first point of contact for patients and caregivers, handling a high volume of calls and supporting clinicians with essential administrative tasks.

The role requires a high school diploma, 2–3 years of related experience, excellent communication and customer service skills, and solid computer skills.

Qualifications

• 2-3 years work related experience
• Excellent verbal and written communication skills
• Excellent customer service skills
• Strong computer skills
• Knowledge of HIPAA
• Knowledge of SpringCM archive system preferred
• Strong organizational and interpersonal skills

Responsibilities

• Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers
• Answers high volume of phone calls while providing excellent customer service
• Provides administrative support to clinicians
• Performs registration of new patients and insurance verifications
• Provides back-up support for other team members as needed
• Adheres to the organization’s policy in regards to absenteeism and appearance

Skills

Strong computer skills

HIPAA knowledge

SpringCM knowledge

Verbal and written communication

Customer service

Organizational and interpersonal

Education

High school diploma

Job description

Visiting Nurse Association of Central Jersey (via Visiting Physician Services) seeks a friendly Medical Receptionist to join our home-based care team. You will be the first point of contact for patients and caregivers, handling a high volume of calls and supporting clinicians with essential administrative tasks.

The role requires a high school diploma, 2–3 years of related experience, excellent communication and customer service skills, and solid computer skills.