Compassionate Medical Receptionist – Fast-Paced Clinic

Everleap Fertility; New Jersey; On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K Plan

Paid Time Off & Holidays

Life Insurance & LTD & AD&D

Flexible Spending Accounts

Employee Assistance Program

Tuition Reimbursement

Job summary

IVI RMA North America is seeking a Full-Time Medical Receptionist in Basking Ridge, NJ. The role focuses on delivering exceptional patient experiences by greeting visitors, answering calls, scheduling, and coordinating with clinical staff.

The ideal candidate has a high school diploma or GED with 1+ year front-d desk experience, strong computer skills, and a customer-service mindset to support a busy healthcare environment.

Qualifications

• High School Diploma or GED required; Associate degree preferred.
• Minimum of 1 year experience as a medical office receptionist.
• Minimum of 3 years customer service experience.
• Strong computer proficiency.
• Excellent listening, communication, and interpersonal skills.
• Ability to work independently and exercise sound judgment.
• Comfort working in a fast-paced, high-standard, and occasionally stressful environment.

Responsibilities

• Welcome and greet patients and visitors in a professional and compassionate manner.
• Answer and route patient phone calls.
• Maintain a calm, composed, and professional demeanor.
• Anticipate patient needs and anxieties; provide clear and supportive responses to questions.
• Schedule patient appointments in accordance with physician templates.
• Identify scheduling conflicts and recommend appropriate solutions.
• Maintain accurate patient records, including demographic, financial, and insurance information.
• Collect co-pays and patient payments.
• Coordinate patient care in collaboration with nursing staff.
• Partner with the Finance Department to ensure reimbursement and insurance information is complete.
• Appointment confirmations and patient charting.

Skills

Communication

Interpersonal skills

Computer skills

Customer service

Independent work

Stress tolerance

Education

High School Diploma or GED

Associate degree

Tools

Medical software

Job description

IVI RMA North America is seeking a Full-Time Medical Receptionist in Basking Ridge, NJ. The role focuses on delivering exceptional patient experiences by greeting visitors, answering calls, scheduling, and coordinating with clinical staff.

The ideal candidate has a high school diploma or GED with 1+ year front-d desk experience, strong computer skills, and a customer-service mindset to support a busy healthcare environment.