Patient Care Concierge – Front Desk

Center For Sight; Summerville (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K

Medical Insurance

Dental Insurance

Vision Benefits

FSA

Pet Insurance

Disability Insurance

Life Insurance

Continuing Education

Paid Time Off

Job summary

Carolina Eyecare Physicians is seeking a Patient Care Representative to join our front desk team in Summerville, SC. You will greet patients, verify information, schedule, collect co-pays, and support the practice operations to enhance patient experience.

Ideal candidates have a high school diploma, experience with Microsoft Office, and a background in customer service. The role is full-time with travel to other locations as needed, offering comprehensive benefits and opportunities for growth.

Qualifications

• High school diploma required; associate degree preferred.
• Experience with Microsoft Office products.
• Prior customer service experience and ability to work under pressure.

Responsibilities

• Greet and direct patients, visitors, and staff at front desk.
• Verify information, assist with questionnaires and forms.
• Print schedules and manage daily appointments.
• Handle walk-ins, inquiries, and prescription pickups.
• Collect co-pays and outstanding balances during checkout.
• Complete reports and forms as requested.
• Support additional administrative tasks as needed.

Skills

Customer service

Microsoft Office

Communication

Multitasking

Front desk

Education

High school diploma

Associate's degree preferred

Tools

Microsoft Office

Job description

Carolina Eyecare Physicians is seeking a Patient Care Representative to join our front desk team in Summerville, SC. You will greet patients, verify information, schedule, collect co-pays, and support the practice operations to enhance patient experience.

Ideal candidates have a high school diploma, experience with Microsoft Office, and a background in customer service. The role is full-time with travel to other locations as needed, offering comprehensive benefits and opportunities for growth.