Patient Care Concierge | EPIC/Med Office

OrthoCarolina; Fort Mill (SC); On-site; USD 2,066,000 - 2,893,000; Part time

Benefits offered by this job

paid company holidays

wellness programs

tuition reimbursement

Job summary

OrthoCarolina Fort Mill, SC is seeking a Patient Services Specialist to greet patients, prepare forms, verify and enter patient information into EPIC for accurate claims processing.

This role supports front desk operations in a 12‑hour urgent care setting, with excellent customer service, HIPAA compliance, and basic medical terminology knowledge; schedule is 30 hours weekly with alternating weeks.

Qualifications

• High school graduate and/or associate or bachelor's degree.
• Prefer minimum of one year experience in medical clinic setting.
• Experience with HIPAA and EPIC/EMR is a plus.

Responsibilities

• Greets patients and prepares forms for visits.
• Collects, verifies and enters patient information into EPIC for claims.
• Answers calls, schedules appointments and handles cashier duties including co-pays.

Skills

Excellent customer service

HIPAA compliance

Medical terminology

Epic/EMR knowledge

Education

High school diploma

Associate degree

Bachelor's degree

Job description

OrthoCarolina Fort Mill, SC is seeking a Patient Services Specialist to greet patients, prepare forms, verify and enter patient information into EPIC for accurate claims processing.

This role supports front desk operations in a 12‑hour urgent care setting, with excellent customer service, HIPAA compliance, and basic medical terminology knowledge; schedule is 30 hours weekly with alternating weeks.