Patient Care Concierge (Dental Front Desk)

Endo1-Partner; Norwalk (CT); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance (BCBS)

Vision coverage

Life insurance

Short/Long-term disability

Pet insurance

401(k) with match

Identity theft protection

Legal services

Hospital/Accident/Critical care

Paid time off

Job summary

Endodontic Associates of Norwalk seeks a Patient Care Coordinator to handle front desk and administrative duties in a busy dental specialty practice.

The role requires a customer-focused professional with at least 6 years of front desk experience, strong communication skills, and the ability to manage patient records and calls efficiently. Base pay is $25–$30 per hour, with full-time or part-time options.

Qualifications

• 6+ years of front desk/administrative experience in a service setting.
• Familiarity with office machines (fax, printer, etc.).
• Strong communication and people skills.
• Good organizational and multi-tasking abilities.
• Ability to sit/stand for extended periods and assist patients safely.

Responsibilities

• Welcome patients and visitors to the dental office.
• Maintain accurate patient records and manage communications.
• Answer calls, redirect or relay messages, and forward emails.
• Keep front desk tidy and stock materials (pens, forms, etc.).
• Coordinate other office responsibilities as needed.
• Provide exceptional, courteous patient care experiences.

Skills

Front desk experience

Customer service

Communication skills

Organizational skills

Problem-solving

Team player

Education

High school diploma

Tools

Office equipment

Job description

Endodontic Associates of Norwalk seeks a Patient Care Coordinator to handle front desk and administrative duties in a busy dental specialty practice.

The role requires a customer-focused professional with at least 6 years of front desk experience, strong communication skills, and the ability to manage patient records and calls efficiently. Base pay is $25–$30 per hour, with full-time or part-time options.