Oncology Front Desk Coordinator - Patient-Focused

US Oncology Network-wide Career Opportunities; Edison (NJ); On-site; USD 26,000 - 40,000; Full time

Job summary

Regional Cancer Care Associates (RCCA) is seeking a Front Office Coordinator to welcome patients and visitors and manage front-desk operations at our Edison, NJ clinic.

You will answer calls, collect co-pays, update patient records, schedule tests, and provide general admin support while upholding HIPAA and confidentiality. Experience is preferred, but new grads are welcome to apply. This role supports a busy oncology practice with a patient-first focus.

Qualifications

• High school diploma or equivalent.
• 18+ months front medical office receptionist experience with insurance forms and scheduling software.
• Proficient with Microsoft Office (Outlook, Word, Excel) and scheduling.
• Complete required e-learning courses within 90 days of hire.
• Demonstrates adaptability to changing priorities and day-to-day challenges.
• Shows commitment to high performance and quality.
• Commits to delivering quality patient service.

Responsibilities

• Greets patients and visitors promptly and professionally; checks in patients.
• Collects co-pays, updates demographics and insurance information in the system.
• Answers and routes phone calls and messages to appropriate staff.
• Schedules CT/PET scans once approved by insurance.
• Provides general administrative support and maintains lobby area.
• Maintains confidentiality per HIPAA and related laws.
• Coordinates outside consults/procedures as ordered by physician.
• Records cancellations, reschedules, and notifies staff.

Skills

Phone etiquette

Multitasking

Microsoft Office

Patient scheduling

HIPAA compliance

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

Regional Cancer Care Associates (RCCA) is seeking a Front Office Coordinator to welcome patients and visitors and manage front-desk operations at our Edison, NJ clinic.

You will answer calls, collect co-pays, update patient records, schedule tests, and provide general admin support while upholding HIPAA and confidentiality. Experience is preferred, but new grads are welcome to apply. This role supports a busy oncology practice with a patient-first focus.