Patient Care Concierge — 8–5 Clinic Support & Health

Orchid-Health; Elmira (OR); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Wellness allowance $1,000/year

401(k) with company match

CE/CME budget for all staff

Employee Assistance Program (EAP)

128 hours PTO/year (front-loaded)

8 paid holidays + birthday off

Free care for staff and families

Job summary

Orchid Health in Elmira, Oregon, is seeking an administrative receptionist to support daily clinic operations under a people-first model. The role involves front-desk duties, patient check-in, intake processing, and coordinating with medical staff to ensure smooth patient flow.

The position emphasizes compassionate patient service, adherence to HIPAA, and collaboration within a self-managed team. Employment offers a comprehensive benefits package and a schedule of 8am–5pm, Monday through Friday.

Qualifications

• High school diploma or GED required.
• 1+ year medical office experience preferred.
• English-Spanish bilingual considered a plus.

Responsibilities

• Verify insurance and collect necessary documents before opening.
• Greet patients warmly at check-in.
• Collect and record intake paperwork and copays.
• Answer phone calls and schedule appointments.
• Process faxes and upload to EHR system.
• Respond to healthcare crises and coordinate with staff.
• Participate in community events and outreach.
• Maintain professional boundaries and HIPAA compliance.
• Clean waiting area nightly and keep it presentable.

Skills

Customer service

Communication

Bilingual (English/Spanish)

Organizational skills

Team collaboration

Problem solving

Education

High school diploma or GED

Tools

Athena

Job description

Orchid Health in Elmira, Oregon, is seeking an administrative receptionist to support daily clinic operations under a people-first model. The role involves front-desk duties, patient check-in, intake processing, and coordinating with medical staff to ensure smooth patient flow.

The position emphasizes compassionate patient service, adherence to HIPAA, and collaboration within a self-managed team. Employment offers a comprehensive benefits package and a schedule of 8am–5pm, Monday through Friday.