Patient Care & Clinician Support Specialist

LifeStance Health; Mount Pleasant (SC); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

AD&D

Disability insurance

Life insurance

401k with employer match

Parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Medical Services Coordinator in Mount Pleasant, SC to coordinate medical care and support patients and clinicians, ensuring quality service for in-person and remote patients.

Responsibilities include handling prior authorizations, telehealth access, scheduling, and maintaining accurate EHR records with HIPAA compliance. Competitive benefits and starting compensation are offered.

Qualifications

• High School or equivalent required; associates/bachelor’s preferred.
• 1+ year of experience in healthcare operations or customer service preferred.
• Proficient with Microsoft Office and EMR systems.

Responsibilities

• Coordinate patient care and support clinicians to ensure quality service.
• Assist with prior authorizations, lab orders, and records requests.
• Manage patient communications, scheduling, and telehealth access.
• Maintain accurate patient information in the EHR and HIPAA compliance.

Skills

Multitasking

Communication skills

Microsoft Office & EMRs

HIPAA compliance

Team collaboration

Education

High School or equivalent

Associates/Bachelor's degree preferred

Tools

Microsoft Office

EMRs

Job description

LifeStance Health is seeking a Medical Services Coordinator in Mount Pleasant, SC to coordinate medical care and support patients and clinicians, ensuring quality service for in-person and remote patients.

Responsibilities include handling prior authorizations, telehealth access, scheduling, and maintaining accurate EHR records with HIPAA compliance. Competitive benefits and starting compensation are offered.