Senior Patient Services Specialist — Care Operations

Austin Regional Clinic: ARC; Austin (TX); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Tuition Reimbursement

Flexible Spending Accounts

PTO

Job summary

A Texas medical group is seeking a Senior Patient Services Coordinator to oversee advanced patient service functions. Responsibilities include training staff, coordinating patient services, facilitating insurance authorizations, and managing patient accounts. The ideal candidate should have excellent communication skills and experience in healthcare settings. This role offers a comprehensive benefits package and Monday to Friday work schedule.

Qualifications

• Six or more months of experience in a healthcare office.
• Proficient in CBO Site Requests, CRWQ, Surgery Scheduling, or Referrals.

Responsibilities

• Perform tasks of the Patient Service Coordinator as needed.
• Assist with front desk duties including answering phones and booking appointments.
• Generate and process referrals and authorizations.
• Research and resolve problems with patient accounts.

Skills

Excellent verbal and written communication skills

Knowledge of medical terminology

Familiarity with procedural and diagnostic coding

Excellent interpersonal and problem-solving skills

Ability to work in a team environment

Ability to manage competing priorities

Education

High school diploma or GED

Tools

Windows PC

ICD-10 and CPT coding

Job description

A Texas medical group is seeking a Senior Patient Services Coordinator to oversee advanced patient service functions. Responsibilities include training staff, coordinating patient services, facilitating insurance authorizations, and managing patient accounts. The ideal candidate should have excellent communication skills and experience in healthcare settings. This role offers a comprehensive benefits package and Monday to Friday work schedule.