Patient Care & Claims Specialist (Onsite)

HME Specialists, LLC; Albuquerque (NM); Presencial; USD 21.000 - 28.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical

Dental

Vision

401(k)

Life Insurance

Paid Time Off

Resumo da vaga

HME Specialists, LLC is seeking a Full-Time Customer Service Representative for an onsite role in Albuquerque. You will handle patient calls, verify benefits, and ensure accurate intake for claims submission, while supporting equipment setups and service charges.

Qualified candidates excel in communication, attention to detail, and problem solving, with proficiency in Brightree and healthcare systems. This position offers competitive benefits and onsite work arrangement.

Qualificações

• Ability to gather patient demographics and verify insurance accurately.
• Experience with claim submissions and obtaining authorizations.
• Familiarity with Brightree software and healthcare systems.
• Strong communication and customer service skills.
• Detail-oriented with documentation and data entry accuracy.
• Team-oriented with ability to coordinate with stakeholders.

Responsabilidades

• Answer phone calls and gather accurate patient demographic information.
• Verify insurance benefits and obtain necessary authorizations.
• Ensure intake process is completed for clean claim submissions.
• Collaborate with the team on ventilator setups.
• Handle customer orders and determine service charges.
• Document complaints or equipment failures.
• Address dissatisfied customers and coordinate resolutions.
• Liaise with stakeholders for timely discharges.
• Log important information into systems and validate accuracy.

Conhecimentos

Customer service

Communication

Attention to detail

Problem solving

Computer literacy

Ferramentas

Brightree

Descrição da vaga

HME Specialists, LLC is seeking a Full-Time Customer Service Representative for an onsite role in Albuquerque. You will handle patient calls, verify benefits, and ensure accurate intake for claims submission, while supporting equipment setups and service charges.

Qualified candidates excel in communication, attention to detail, and problem solving, with proficiency in Brightree and healthcare systems. This position offers competitive benefits and onsite work arrangement.