Patient Service Technician

Home Medical Equipment Specialists, Llc; Albuquerque (NM); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Paid Time Off

Job summary

Join Home Medical Equipment Specialists, Llc in Albuquerque as a Full-Time Patient Service Technician, an onsite role delivering medical supplies and compassionate patient care to patients and families.

You will ensure safe, compliant deliveries, conduct vehicle inspections, plan efficient routes, and provide exceptional customer service while collaborating with a dedicated team in a fast-paced, community-focused environment.

Qualifications

• Required Class B CDL with Hazmat endorsement.
• Strong customer service skills and prompt responsiveness.
• Effective oral and written communication; reliable team player.
• Punctuality and dependability to meet delivery schedules.
• Knowledge of safety regulations and basic route planning.

Responsibilities

• Deliver medical supplies to patients and facilities.
• Ensure patient care is delivered with compassion.
• Inspect vehicles for safety and compliance with FDA/DOT.
• Plan efficient routes to ensure timely deliveries.
• Maintain accurate delivery records and communications.

Skills

Class B CDL

Hazmat endorsement

Customer service

Oral communication

Teamwork

Written communication

Cost consciousness

Attendance

Dependability

Job description

Join HME Specialists in Albuquerque as a Full-Time Patient Service Technician and immerse yourself in a dynamic, customer-focused environment. You'll play a pivotal role in enhancing the lives of patients by delivering quality medical supplies and services. This onsite position allows you to engage directly with customers, fostering personal connections and making a genuine difference in their daily lives. You will be part of an energetic team that values innovative problem-solving and empathy in every interaction. Passionate about patient care?

Here, your contributions will not only be recognized but celebrated as you collaborate with like-minded professionals. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, and Paid Time Off. If you are ready to advance your career while positively impacting your community, this is your opportunity to shine with HME Specialists.

HME Specialists: Who We Are

We strive to help each patient reach their highest level of medical independence by delivering equipment and services seamlessly, with exceptional care.

What it's like to be a Patient Service Technician at Patient Service Technician

Join our dynamic team at HME Specialists as a Full-Time Patient Service Technician in Albuquerque! This onsite role presents a unique opportunity to make a significant impact in the medical supply industry through direct patient connections. You'll ensure that patients receive compassionate care and quality products tailored to their needs. If you excel in customer-centric environments and enjoy problem-solving on the spot, this position will be both fulfilling and thrilling.

Collaborate with an energetic team dedicated to innovative solutions within a professional atmosphere that values your ideas. Each patient interaction enhances their quality of life and reinforces our core value of empathy. Your role will involve delivering high-quality patient care while adhering to FDA and DOT regulations, conducting thorough vehicle inspections, and efficiently planning routes for timely deliveries.

What you need to be successful

To succeed as a Full-Time Patient Service Technician at HME Specialists in Albuquerque, a range of essential skills is required. First and foremost, a Class B or higher CDL with a Hazmat endorsement is necessary to ensure safe and compliant deliveries. Strong customer service skills are crucial, as you will be expected to respond promptly to customer needs and meet commitments consistently.

Effective oral communication allows for active listening and clarification, fostering strong relationships with both patients and colleagues. Teamwork is vital; balancing individual responsibilities while contributing to a positive team spirit will enhance overall performance. Proficiency in written communication is necessary to accurately interpret documentation related to patient care and deliveries.

Additionally, a strong sense of cost consciousness helps conserve organizational resources, while dependability ensures that you consistently follow instructions and maintain punctuality in your work schedule.

Knowledge and skills required for the position are:

• Required for this role is a Class B or higher CDL
• Required Hazmat Endorsement
• Customer Service - Respond promptly to customer needs; Respond to requests for service and assistance; Meet commitments.
• Oral Communication - Listen and get clarification.
• Teamwork - Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Contribute to building a positive team spirit.
• Written Communication - Able to read and interpret written information.
• Cost Consciousness - Conserve organizational resources.
• Attendance/Punctuality - Be consistently at work and on time.
• Dependability - Follow instructions, respond to management direction; Take responsibility for own actions; Keep commitments