Patient Care Call Navigator

Compass Oncology; Spokane Valley (WA); On-site; USD 25,320 - 35,445; Full time

Job summary

Compass Oncology is seeking a dedicated switchboard operator in Spokane Valley, WA. This role involves answering calls, relaying messages, and providing clerical support to ensure smooth workflow in a medical setting.

The ideal candidate will have a High School Diploma and three to five years of office experience. Flexible working hours and a focus on excellent customer service are essential to succeed in this position.

Compensation ranges from $18.38 to $25.73 per hour based on experience.

Qualifications

• Three to five years of office experience, preferably in a medical office.

Responsibilities

• Answer all incoming calls and connect callers.
• Take and relay messages accurately.
• Respond to emergency and urgent calls promptly.
• Perform operator functions including triaging calls.
• Provide pleasant phone contact for callers.
• Open and close the switchboard.
• Perform clerical duties to maintain workflow.

Education

High School Diploma or a General Education Degree

Job description

Compass Oncology is seeking a dedicated switchboard operator in Spokane Valley, WA. This role involves answering calls, relaying messages, and providing clerical support to ensure smooth workflow in a medical setting.

The ideal candidate will have a High School Diploma and three to five years of office experience. Flexible working hours and a focus on excellent customer service are essential to succeed in this position.

Compensation ranges from $18.38 to $25.73 per hour based on experience.