Care Scheduler & Patient Experience Lead

Compass Oncology; Spokane (WA); Presencial; USD 35 000 - 50 000; Tempo integral

Resumo da oferta

Compass Oncology in Spokane, Washington, is seeking a detail-oriented scheduling professional to efficiently manage patient appointments and act as a liaison between patients and medical staff. This role is central to maintaining office efficiency and supporting patient care.

The ideal candidate will have at least three years of experience in a medical business office setting, demonstrating the ability to handle insurance procedures and provide excellent customer service. Join us in our mission of compassionate care.

Qualificações

• High School diploma or equivalent required.
• Three years of medical business office experience with insurance procedures and patient interaction.

Responsabilidades

• Answer all incoming calls; assess callers’ needs and direct them to appropriate personnel.
• Schedule outpatient appointments and obtain necessary pre-certification.
• Handle patient referrals and register new patients in the system.

Formação académica

High School diploma or equivalent

Some college preferred

Descrição da oferta de emprego

Compass Oncology in Spokane, Washington, is seeking a detail-oriented scheduling professional to efficiently manage patient appointments and act as a liaison between patients and medical staff. This role is central to maintaining office efficiency and supporting patient care.

The ideal candidate will have at least three years of experience in a medical business office setting, demonstrating the ability to handle insurance procedures and provide excellent customer service. Join us in our mission of compassionate care.