Patient Care Call Center Specialist

Florida Cancer Specialists & Research Institute; Pensacola (FL); Presencial; USD 32 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Tuition reimbursement

401-K match

Pet and legal insurance

Resumo da oferta

Florida Cancer Specialists & Research Institute is seeking a Patient Contact Center Associate in Nine Mile, FL. The role focuses on scheduling appointments, handling inbound and outbound calls, and providing high-quality patient service in a fast-paced care environment.

The ideal candidate has at least 1 year of health care or call center experience, strong communication skills, and proficiency with common software tools.

Qualificações

• Requires high school diploma or equivalent and prior customer service experience.
• Health care or call center experience preferred.

Responsabilidades

• Handle inbound/outbound calls for multiple clinics and schedule appointments.
• Collect and verify patient information and insurance details.
• Maintain accurate records in the EMR system and adhere to privacy regulations.

Conhecimentos

Customer service

Communication

Multitasking

Data entry

Formação académica

High School Diploma

Customer service experience

Ferramentas

EHR

Microsoft Office

Descrição da oferta de emprego

Florida Cancer Specialists & Research Institute is seeking a Patient Contact Center Associate in Nine Mile, FL. The role focuses on scheduling appointments, handling inbound and outbound calls, and providing high-quality patient service in a fast-paced care environment.

The ideal candidate has at least 1 year of health care or call center experience, strong communication skills, and proficiency with common software tools.