Patient Care Call Center Specialist

Memorial Health System; Marietta (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonus eligibility

Equal opportunity employer

Job summary

Memorial Health System is seeking a Call Center Representative in Ohio to provide high-quality patient communication and information services. You will handle phones and mail, register patients, and coordinate with departments to resolve inquiries while maintaining confidentiality, accuracy, and efficiency.

The role emphasizes excellent customer service, the ability to multi-task, and a flexible approach to shifts. Benefits and equal opportunity employment are highlighted.

Qualifications

• High school diploma or GED required.
• Experience in professional healthcare settings preferred.
• Must be customer service oriented with strong phone and interpersonal skills.

Responsibilities

• Provide excellent customer service via mail and phone communications.
• Register patients and assist with class registrations and referrals.
• Maintain information files and process paperwork with confidentiality.

Skills

Customer service

Phone skills

Confidentiality

Multi-tasking

Attention to detail

Education

High School Diploma or GED

Tools

Phone system

Job description

Memorial Health System is seeking a Call Center Representative in Ohio to provide high-quality patient communication and information services. You will handle phones and mail, register patients, and coordinate with departments to resolve inquiries while maintaining confidentiality, accuracy, and efficiency.

The role emphasizes excellent customer service, the ability to multi-task, and a flexible approach to shifts. Benefits and equal opportunity employment are highlighted.