Patient Care Call Center Specialist

Bingham Healthcare; Blackfoot (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Compensation

Prescription Drug Coverage

Employer-Paid Life Insurance

Long-Term Disability Coverage

401(k) with Employer Match

PTO & Sick Leave Day One

Wellness Resources

Professional Development

Job summary

Bingham Healthcare in Blackfoot, ID is seeking a Front Office Clerk / Patient Contact Center Representative to ensure smooth clinic operations and deliver outstanding patient service.

You will handle calls, schedule appointments, register patients, verify insurance, coordinate referrals, and support care coordination within the Patient-Centered Medical Home model. The role requires a high school diploma and CPR/BLS within six months.

Qualifications

• High school diploma or equivalent.
• CPR or BLS certification within six months of hire.
• Previous clinical experience in a physician's office preferred.

Responsibilities

• Answer incoming patient calls and schedule appointments.
• Register patients and verify demographic information.
• Verify insurance eligibility and obtain referrals.
• Coordinate referrals and complete clerical duties.
• Scan and index documents into the EMR.
• Participate in daily team huddles and quality improvement activities.
• Travel between clinic locations as directed by management.

Skills

Customer service

Communication

Organized

Multi-tasking

Teamwork

Education

High school diploma

Job description

Bingham Healthcare in Blackfoot, ID is seeking a Front Office Clerk / Patient Contact Center Representative to ensure smooth clinic operations and deliver outstanding patient service.

You will handle calls, schedule appointments, register patients, verify insurance, coordinate referrals, and support care coordination within the Patient-Centered Medical Home model. The role requires a high school diploma and CPR/BLS within six months.