Patient Care Call Center Specialist

Bingham Memorial Hospital; Blackfoot (ID); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive Compensation

Prescription Drug Coverage

Employer-Paid Life Insurance

Supplemental Life Insurance Options

Long-Term Disability Coverage

401(k) with Employer Match

PTO & Sick Leave Day One

Wellness & Support Resources

Professional Development

Job summary

Bingham Healthcare is seeking a Front Office Clerk / Patient Contact Center Representative in Blackfoot, ID. You will be the first voice patients hear, handling calls, scheduling appointments, registering patients, and verifying insurance to ensure smooth clinic operations.

Join a team focused on exceptional customer service, care coordination, and a high-quality patient experience across multiple clinics. Training and flexible coverage across locations are provided.

Qualifications

• High school diploma or equivalent required.
• Experience in a physician's office or clinical setting preferred but not required.
• CPR or BLS certification required within six months of hire.

Responsibilities

• Answer incoming patient calls professionally and courteously, creating a positive experience for every patient and family member.
• Schedule patient appointments across multiple specialties and clinic locations.
• Register patients and obtain demographic information and verify insurance eligibility.
• Coordinate referrals and complete administrative tasks to support care coordination.

Skills

Customer service

Communication

Organization

Multitasking

Teamwork

Education

High School Diploma or equivalent

Tools

Practice Partner

Job description

Bingham Healthcare is seeking a Front Office Clerk / Patient Contact Center Representative in Blackfoot, ID. You will be the first voice patients hear, handling calls, scheduling appointments, registering patients, and verifying insurance to ensure smooth clinic operations.

Join a team focused on exceptional customer service, care coordination, and a high-quality patient experience across multiple clinics. Training and flexible coverage across locations are provided.