Patient Care & Authorization Specialist

Benchmark Physical Therapy; Cincinnati (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Annual charity day

Medical, Dental, Vision, Life, STD & L

3 weeks paid time off + holidays

401K + company match

Job summary

Beacon Orthopaedics in Cincinnati, OH, is seeking an Insurance Authorization Specialist / Patient Care Coordinator to support clinic growth. You will manage authorizations, schedule referrals, collect payments, and maintain front-office operations to ensure smooth patient flow.

The role requires strong communication, customer service, and time-management skills, with duties spanning collaboration with clinical staff and insurance payers to prevent treatment delays.

Qualifications

• High School Diploma or equivalent.
• Excellent customer service and communication abilities.
• Ability to multitask and manage time effectively.

Responsibilities

• Verify patient insurance coverage and obtain authorizations.
• Schedule referrals and patient visits, and collect payments.
• Maintain organized front-office operations and EMR documentation.
• Communicate with clinics, physicians, and insurance carriers to secure approvals.

Skills

Customer service

Communication skills

Time management

Independent worker

Team collaboration

Education

High School Diploma or equivalent

Job description

Beacon Orthopaedics in Cincinnati, OH, is seeking an Insurance Authorization Specialist / Patient Care Coordinator to support clinic growth. You will manage authorizations, schedule referrals, collect payments, and maintain front-office operations to ensure smooth patient flow.

The role requires strong communication, customer service, and time-management skills, with duties spanning collaboration with clinical staff and insurance payers to prevent treatment delays.