Medical Office & Scheduling Coordinator

SCA Health; Cincinnati (OH); On-site; USD 24,796 - 34,440; Full time

Job summary

Beacon Orthopaedics & Sports Medicine, part of SCA Health, is seeking a friendly Front Office Associate in Cincinnati, OH. You will handle patient check-in/out, scheduling, insurance verification, and phones, helping keep the patient experience smooth.

Join a team that values accuracy, compassionate service, and teamwork. The role requires a high school diploma and at least one year in a medical office, with proficiency in EHR and MS Office.

Qualifications

• High school graduate or equivalent.
• Minimum of one year in a medical office setting.
• Excellent communication and organizational skills.
• Proficiency in electronic health records (EHR) systems and Microsoft Office Suite.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Assist with all front-office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
• Welcome and greet all patients and visitors in person or over the phone.
• Register new patients and update existing patient demographics by collecting detailed personal and financial information.
• Schedule appointments and manage patient flow.
• Ensure the timeliness and accuracy of patient charge entry into the billing system and assist with collecting and recording co-pays.
• Handle patient inquiries, concerns, and complaints.
• Order and manage office supplies and equipment.
• Maintain a clean, inviting, and friendly environment.

Skills

Communication skills

Organizational skills

EHR proficiency

MS Office

Education

High school diploma

Tools

EHR systems

Microsoft Office

Job description

Beacon Orthopaedics & Sports Medicine, part of SCA Health, is seeking a friendly Front Office Associate in Cincinnati, OH. You will handle patient check-in/out, scheduling, insurance verification, and phones, helping keep the patient experience smooth.

Join a team that values accuracy, compassionate service, and teamwork. The role requires a high school diploma and at least one year in a medical office, with proficiency in EHR and MS Office.