Patient Care Associate

Vision Innovation Partners; Montrose (Susquehanna County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation package

Excellent comprehensive benefits

401(K)

Significant eye care discounts

Continuing education allowances

Career growth and development

PTO and holidays off

Job summary

A leading healthcare provider in Susquehanna County is seeking a personable and energetic Patient Care Associate. Responsibilities include greeting patients, scheduling, and performing administrative tasks. Ideal candidates have exceptional customer service skills and a high school diploma. This full-time position offers competitive compensation and opportunities for growth within the organization.

Qualifications

• High School diploma or GED equivalent is required.
• Detail-oriented and ability to multitask.
• Exceptional customer service skills.
• Ability to perform in a fast-paced environment.
• Exceptional communication skills, both oral and written.
• Knowledge of MS Office.
• Knowledge of electronic medical records software is a plus.
• Experience in healthcare is preferred but not required.

Responsibilities

• Greeting patients professionally, both in person and on the phone.
• Quickly answering or properly referring questions and issues.
• Optimizing provider schedules and patient satisfaction with efficient scheduling.
• Notifying providers of patient arrivals.
• Comforting patients by anticipating anxieties and effectively answering questions.
• Ensuring availability of treatment information by retrieving and updating patient records.
• Verifying financial records and collecting patient charges.
• Maintaining office inventory and expediting supply orders.
• Provide excellent customer service.

Skills

Customer service skills

Detail-oriented

Multitasking

Communication skills

Knowledge of MS Office

Bilingual English/Spanish

Education

High School diploma or GED equivalent

Tools

Electronic medical records software

Job description

Join to apply for the Patient Care Associate role at Vision Innovation Partners

At Vision Innovation Partners, we exist to protect and restore vision. Because Vision is our Mission, everyone at VIP focuses on providing great patient outcomes and experiences. A career at VIP provides opportunities for growth and development, and a culture centered on our Shared Values – PATIENTS.

We are currently seeking a personable, energetic, professional Patient Care Associate to join our outstanding team! The Patient Care Associate is responsible for greeting the patients as they enter the practice, check‑in, check‑out, scheduling, and other administrative tasks.

Responsibilities

• Greeting patients professionally, both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third‑party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
• Provide excellent customer service

Qualifications

• High School diploma or GED equivalent is required
• Detail‑oriented and ability to multitask
• Exceptional customer service skills.
• Ability to perform in a fast‑paced environment.
• Exceptional communication skills, both oral and written.
• Knowledge of MS Office.
• Knowledge of electronic medical records software is a plus.
• Experience in healthcare is preferred but not required. We are willing to train the right candidate.
• Bi‑lingual English/Spanish a plus

What We Offer

• Competitive compensation package
• Excellent comprehensive benefits
• 401(K)
• Significant eye care discounts
• Continuing education allowances
• Career growth and development
• PTO and holidays off

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.