Patient Care Appointment Coordinator

Prima Medical Foundation dba MarinHealth Medical Network; United States; On-site; USD 30,996 - 43,394; Full time

Job summary

Prima Medical Foundation dba MarinHealth Medical Network is hiring a Call Center Scheduler to greet patients on the phone and ensure their needs are met. This role emphasizes exceptional customer service and requires a high school diploma.

The ideal candidate will have experience with heavy phone volume, scheduling, and customer service, with proficiency in typing and electronic medical records. Compensation ranges from $22.50 to $31.50 per hour.

Qualifications

• High school diploma required; post-secondary education preferred.
• One year experience in providing customer service focused on patient care.
• Experience with heavy phone volume and scheduling preferred.

Responsibilities

• Greet patients verbally on the phone.
• Respond to patients in a timely manner.
• Provide exceptional customer service.

Skills

Customer service

Typing (60 wpm)

Organization

Computer knowledge

Verbal communication

Education

High school diploma

Post-secondary education

Tools

EMR/EHR

Office software

Scanners and copiers

Job description

Prima Medical Foundation dba MarinHealth Medical Network is hiring a Call Center Scheduler to greet patients on the phone and ensure their needs are met. This role emphasizes exceptional customer service and requires a high school diploma.

The ideal candidate will have experience with heavy phone volume, scheduling, and customer service, with proficiency in typing and electronic medical records. Compensation ranges from $22.50 to $31.50 per hour.