Patient Scheduling Specialist

MarinHealth; Novato (CA); On-site; USD 30,996 - 43,394; Full time

Job summary

MarinHealth is looking for a Call Center Scheduler to provide exceptional customer service by greeting patients and scheduling appointments effectively. Ideal candidates should have experience with high call volumes and possess strong verbal and written communication skills.

The position is full-time with a pay range of $22.50 - $27.00 - $31.50 per hour, depending on experience. Responsibilities include managing multiple tasks in a busy environment while ensuring effective communication and problem-solving for patient care.

Qualifications

• Experience with heavy phone volume and appointment scheduling.
• Previous customer-service experience is preferred.
• Typing speed of 60 words per minute.

Responsibilities

• Greet patients verbally on the phone.
• Provide exceptional customer service.
• Manage multiple tasks in a busy clinical environment.

Skills

Proficient in typing

Strong verbal and writing skills

Strong organization

Customer service orientation

Basic computer/keyboard knowledge

Education

High school diploma

Post-secondary education preferred

Tools

EMR/EHR systems

Job description

MarinHealth is looking for a Call Center Scheduler to provide exceptional customer service by greeting patients and scheduling appointments effectively. Ideal candidates should have experience with high call volumes and possess strong verbal and written communication skills.

The position is full-time with a pay range of $22.50 - $27.00 - $31.50 per hour, depending on experience. Responsibilities include managing multiple tasks in a busy environment while ensuring effective communication and problem-solving for patient care.