Patient Care & Admin Coordinator

Sky Health Care Management; Bridgeport (CT); On-site; USD 25,000 - 39,000; Full time

Job summary

Sky Health Care Management is seeking a compassionate Health Care Support Specialist to help patients and healthcare partners navigate care-related processes. You will support clear communication, coordination, and efficient administrative workflows in a people-first environment.

The role involves coordinating patient and provider communications, assisting with understanding processes and next steps, and handling scheduling, records, data entry, and documentation while maintaining

Qualifications

• Strong communication, organization, and customer-service skills.
• Compassionate, patient-focused approach.
• Ability to manage tasks carefully and follow established procedures.
• Comfortable using email, video-conferencing, and common office software.
• Previous healthcare, patient-support, or administrative experience is preferred.
• Relevant training or certifications are a plus, if required for the position.

Responsibilities

• Assist with coordinating patient and provider communications and follow-ups.
• Help patients understand processes, next steps, and available resources.
• Support scheduling, records organization, data entry, and other administrative tasks.
• Maintain accurate and confidential documentation.
• Work collaboratively with colleagues and healthcare partners to help resolve inquiries.
• Escalate clinical questions or urgent concerns to the appropriate qualified professional.
• Contribute to a respectful, organized, and supportive experience for patients.

Skills

Strong communication

Organization

Customer-service

Compassionate attitude

Task management

Procedural follow-through

Email & video conferencing

Office software proficiency

Tools

Email client

Video conferencing tools

Office software (MS Office)

Job description

Sky Health Care Management is seeking a compassionate Health Care Support Specialist to help patients and healthcare partners navigate care-related processes. You will support clear communication, coordination, and efficient administrative workflows in a people-first environment.

The role involves coordinating patient and provider communications, assisting with understanding processes and next steps, and handling scheduling, records, data entry, and documentation while maintaining