Patient Care & Account Liaison

Apria-Healthcare; Houston (TX); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) Plan

Paid time off

On-call stipend

Job summary

Accendra Health in Houston seeks a dedicated care coordinator to manage select accounts and ensure patients receive the required home healthcare equipment. You will be the single point of contact, respond to needs, and coordinate with physicians, patients, and referral sources.

This role requires a high school diploma, at least 2 years of related experience, a valid driver's license, and comfort with computer tools like Excel and Word.

Qualifications

• High School diploma required.
• At least 2 years related experience.
• Must have a valid driver’s license.
• Geographically located within the assigned territory.
• Comfort with computer tools (Excel, Word).

Responsibilities

• Acts as a single point of contact for a specific account or accounts.
• Responds to customer needs, concerns and complaints in a timely manner.
• Obtains documentation for orders, scheduling, and billing.
• Coordinates patient services with physicians and medical groups.
• Travels as required to support home healthcare equipment delivery.

Skills

Customer relations

Problem solving

Communication

Time management

POV driving

Education

High School diploma

Tools

Access

Excel

PowerPoint

MS Project

Visio

Word

Job description

Accendra Health in Houston seeks a dedicated care coordinator to manage select accounts and ensure patients receive the required home healthcare equipment. You will be the single point of contact, respond to needs, and coordinate with physicians, patients, and referral sources.

This role requires a high school diploma, at least 2 years of related experience, a valid driver's license, and comfort with computer tools like Excel and Word.