Patient Billing & Service Expert (Healthcare)

Lexington Medical Center; Columbia (SC); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Day One medical, dental and life保险

FSAs

403(b) match

Employer paid life insurance

Disability coverage

Student loan forgiveness

Descripción de la vacante

Lexington Medical Center is seeking a Customer Service representative to handle incoming calls for the Business Office and assist patients with billing questions. The role supports walk-ins and phone inquiries, ensuring accurate information and high-quality service.

Requirements include a high school diploma and 1 year in customer service or 2 years in hospital billing; strong interpersonal and communication skills are essential for success in a busy hospital setting located in West Columbia, SC.

Formación

• Minimum education: High School Diploma or Equivalent.
• 1 year in Telephone or Customer Service roles or 2 years in hospital/physician billing.
• Excellent interpersonal/communication skills; line computer systems experience.

Responsabilidades

• Answers incoming calls to the Business Office and assists customers with billing questions.
• Documents all account information on the computer and maintains records.
• Aids patients and staff, handling walk-ins and phone inquiries to ensure satisfaction.
• Answers the telephone courteously and takes accurate messages.
• Maintains accurate patient account records and conducts needed follow-up.

Conocimientos

Customer service

Telephone handling

Interpersonal skills

Educación

High School diploma or equivalent

Descripción del empleo

Lexington Medical Center is seeking a Customer Service representative to handle incoming calls for the Business Office and assist patients with billing questions. The role supports walk-ins and phone inquiries, ensuring accurate information and high-quality service.

Requirements include a high school diploma and 1 year in customer service or 2 years in hospital billing; strong interpersonal and communication skills are essential for success in a busy hospital setting located in West Columbia, SC.