Patient Billing & Reimbursement Specialist

Pinehurst-Surgical-Clinic-PA; Pinehurst (NC); Vor Ort; USD 40.000 - 55.000; Vollzeit

Zusammenfassung

Pinehurst Surgical Clinic PA in Pinehurst, NC is seeking a Patient Account Specialist to manage patient accounts, resolve unpaid claims, and ensure accurate billing.

You will work with internal and external customers to maximize reimbursement, correct insurance payments, and follow up on denials, with strong communication and data-entry skills.

The role supports the Accounts Receivable team and requires 1–3 years of medical billing experience; an associate degree is preferred.

Qualifikationen

• 1–3 years of medical billing experience preferred.
• Experience working with the public and maintaining composure in fast-paced environments.
• Associate degree preferred.
• Strong knowledge of insurance and managed care plans.
• Ability to read, comprehend, and follow written and verbal instructions.

Aufgaben

• Process patient payments, refunds, and account adjustments.
• Identify and correct medical coding errors, data-entry mistakes, underpayments, and overpayments.
• Assist patients with billing inquiries, insurance questions, and account discrepancies.
• Communicate with patients via phone, email, or written correspondence regarding overdue balances & collections notifications.
• Ensure accurate insurance payments, follow up on denied or incorrect claims, and resolve payer inaccuracies.
• Perform billing and collection duties as needed to support the Accounts Receivable team.
• Utilize Blue E accounts and other payer portals for verification and follow-up.
• Counsel patients on insurance and billing matters, including pre-certification assistance.

Kenntnisse

Medical billing

Customer service

Data entry

Ausbildung

Associate degree (preferred)

Tools

Blue E accounts

Payer portals

Jobbeschreibung

Pinehurst Surgical Clinic PA in Pinehurst, NC is seeking a Patient Account Specialist to manage patient accounts, resolve unpaid claims, and ensure accurate billing.

You will work with internal and external customers to maximize reimbursement, correct insurance payments, and follow up on denials, with strong communication and data-entry skills.

The role supports the Accounts Receivable team and requires 1–3 years of medical billing experience; an associate degree is preferred.