Patient Billing & Insurance Specialist

UNC Health; North Carolina; On-site; USD 25,000 - 34,000; Full time

Job summary

UNC Health in Durham, NC is seeking a full-time reimbursements specialist to support patient accounting functions. The role focuses on collecting payments, handling insurance authorizations, and resolving complex account issues related to transplant services.

Preferred experience in insurance or medical intake is beneficial. The position requires strong knowledge of carrier policies, excellent attention to detail, and the ability to work onsite in Durham.

Qualifications

• High school diploma or GED required.
• Three (3) years of experience in a clerical, accounting or customer service setting.
• Substantial knowledge of carrier policies, procedures and practices.

Responsibilities

• Collect delinquent account payments from patients and carriers.
• Contact insurance carriers to obtain authorizations and referral approvals for services.
• Evaluate accounts, billing, payments, and posting of accurate charges for transplant services.
• Post payments and denials to patient accounts, reconcile accounts, research and resolve issues.
• Obtain information from patients to verify insurance coverage and financial status.
• Process a variety of forms and respond to appeals.
• Serve as a resource for physicians, insurance carriers and patients to resolve questions about patient accounts.

Skills

Carrier policies

Education

High school diploma / GED

Job description

UNC Health in Durham, NC is seeking a full-time reimbursements specialist to support patient accounting functions. The role focuses on collecting payments, handling insurance authorizations, and resolving complex account issues related to transplant services.

Preferred experience in insurance or medical intake is beneficial. The position requires strong knowledge of carrier policies, excellent attention to detail, and the ability to work onsite in Durham.