Patient Billing & Registration Specialist

Austin Regional Clinic: ARC; Austin (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Austin Regional Clinic (ARC) in Austin, TX is seeking a detail-oriented Billing/Registration associate to handle inbound calls, collect insurance and demographic information, and set up patient accounts for clean claim submissions.

You will verify coverage, update demographics, and maintain secure records while ensuring HIPAA compliance and high-quality customer service. This is a full-time role in a multi-location medical group.

Qualifications

• Required: High school diploma or GED.
• Preferred: Medical billing or customer service experience.

Responsibilities

• Answer inbound calls from patients and collect insurance/demographic information to set up patient accounts.
• Verify insurance coverage and update demographic data for new and existing patients.
• Set up new members for all insurance contracts and maintain accurate account information.
• Run registration reports and follow up on incomplete or missing data to complete registration.
• Research account transactions for eligibility issues and maintain organized records.
• Support coworkers and document productivity statistics as needed.
• Assist with billing inquiries and collect payments while upholding HIPAA and company policies.

Skills

Verbal communication

Written communication

Keyboarding

Windows familiarity

Multitasking

Education

High school diploma/GED

Job description

Austin Regional Clinic (ARC) in Austin, TX is seeking a detail-oriented Billing/Registration associate to handle inbound calls, collect insurance and demographic information, and set up patient accounts for clean claim submissions.

You will verify coverage, update demographics, and maintain secure records while ensuring HIPAA compliance and high-quality customer service. This is a full-time role in a multi-location medical group.