Healthcare Accounts Review & Billing Specialist

Baptistfirst; Montgomery (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

Baptist Health is seeking an Account Review Specialist in customer service to manage account resolution, review activity, and update insurance data. The role requires interacting with patients and families via phone and walk-ins, and ensuring accurate payment posting.

Experience in medical billing or third-party payers is preferred, with strong HIPAA knowledge and confidentiality. On-site corporate location, full-time position, shift: First shift.

Qualifications

• High school diploma or equivalent required.
• CPAR certification preferred.
• Strong written and verbal communication skills.

Responsibilities

• Use and maintain knowledge of multiple computer systems and payer portals daily.
• Perform full account resolution and data updates in systems for insurance.
• Provide financial assistance information and ensure timely account adjustments.
• Review patient balances and post payments; identify overpayments/refunds.

Skills

Communication skills

Planning

Organization

Decision making

Multitasking

Analytical thinking

Negotiation

HIPAA knowledge

Confidentiality

Customer service

Time management

Education

High school diploma or equivalent

CPAR certification preferred

Tools

MS Word

Excel

Outlook

PowerPoint

Job description

Baptist Health is seeking an Account Review Specialist in customer service to manage account resolution, review activity, and update insurance data. The role requires interacting with patients and families via phone and walk-ins, and ensuring accurate payment posting.

Experience in medical billing or third-party payers is preferred, with strong HIPAA knowledge and confidentiality. On-site corporate location, full-time position, shift: First shift.