Patient Billing & Front Desk Liaison

TriState Health; Clarkston (WA); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, and Vision

Flexible Health Spending Account and D

Dependent Care Spending Account

Job summary

TriState Health in Clarkston, WA seeks a Patient Financial Receptionist to serve as a liaison between patients and the billing office, maintaining a courteous, efficient front desk and well organized workflow.

Primary duties include assisting billers to ensure timely and accurate bills, and compiling information for billing staff. The role requires strong communication, proficiency with hospital software, and the ability to work well in a team or independently.

Qualifications

• High school diploma or equivalent required; college coursework preferred.
• 1–3 years of customer service experience in a medical office or similar setting preferred.
• Familiarity with hospital software and multi-line phone systems helpful.

Responsibilities

• Act as liaison between patients and the billing office.
• Maintain a courteous, organized front desk and office environment.
• Assist billers to ensure timely and accurate bills.
• Compile and provide information to billers to enhance billing processes.

Skills

Hospital software

Phone systems

Communication skills

Billing procedures

Teamwork

Organization

Punctuality & reliability

Customer service

Education

High school diploma

College coursework preferred

Tools

Hospital software

Phone systems

Office software

Job description

TriState Health in Clarkston, WA seeks a Patient Financial Receptionist to serve as a liaison between patients and the billing office, maintaining a courteous, efficient front desk and well organized workflow.

Primary duties include assisting billers to ensure timely and accurate bills, and compiling information for billing staff. The role requires strong communication, proficiency with hospital software, and the ability to work well in a team or independently.