Patient Billing & Financial Resources Specialist

Mercy Health Corporation; Woodstock (IL); On-site; USD 25,692 - 38,531; Full time

Benefits offered by this job

Comprehensive health benefits

Paid time off

Tuition reimbursement

Employee discounts

Job summary

Mercy Health Corporation in Woodstock, IL is seeking a billing specialist to support patient payment processing and collections. This role involves direct communication with patients regarding their accounts, ensuring accurate billing, and understanding reimbursement practices. Candidates should have a high school diploma and experience in customer service, with strong problem-solving and communication skills.

The position offers opportunities for personal growth in a supportive team environment focused on delivering quality healthcare services.

Qualifications

• Must have excellent communication skills.
• Experience in customer service and collections is required.
• Knowledge of medical terminology is desirable.

Responsibilities

• Administer all financial policies and guidelines.
• Counsel patients on billing concerns and account balances.
• Establish payment plans with patients.

Skills

Customer service

Knowledge of reimbursement practices

Strong problem-solving skills

Effective communication

Organizational skills

Education

High school diploma

2-3 years customer service/collections experience

Tools

Microsoft Office Suite

Job description

Mercy Health Corporation in Woodstock, IL is seeking a billing specialist to support patient payment processing and collections. This role involves direct communication with patients regarding their accounts, ensuring accurate billing, and understanding reimbursement practices. Candidates should have a high school diploma and experience in customer service, with strong problem-solving and communication skills.

The position offers opportunities for personal growth in a supportive team environment focused on delivering quality healthcare services.