Senior Medical Billing & Denials Specialist

Mercy Medical Center; United States; On-site; USD 25,000 - 39,000; Full time

Job summary

Mercy Medical Center is seeking an Insurance Billing Specialist to support patient billing, submit charges to insurers, and ensure timely reimbursement to the facility. You will handle denials and follow up on complex issues while maintaining accuracy in billing workflows.

Role requires two years in medical billing/insurance, strong communication and math skills, and the ability to work independently. Mercy emphasizes safety and privacy and offers opportunities for training others.

Qualifications

• 2 years of experience in medical office, medical business office, or insurance industry.
• AAHAM or CRCR certification required.
• High School Diploma or equivalent strongly preferred.
• Strong written and verbal communication, math, and organizational skills.
• Ability to work with minimal supervision.

Responsibilities

• Verify insurance coverage for hospital patients.
• Assist patients with billing concerns and resolve issues.
• Process third-party claims and follow up to ensure timely payments.
• Use multiple systems to bill claims, scrub, and work rejections.
• Update demographic and insurance information in billing system.
• Maintain work queues and record follow-up actions.
• Document conversations and actions in systems.
• Review claims for completeness before mailing.
• Assist in training Insurance Specialists.
• Follow safety guidelines and report hazards.

Skills

Communication skills

Math skills

Organizational skills

Interpersonal skills

Independent work

MS Office

EPIC software

Education

High School Diploma

AAHAM or CRCR Certification

Tools

EPIC software

MS Office

Job description

Mercy Medical Center is seeking an Insurance Billing Specialist to support patient billing, submit charges to insurers, and ensure timely reimbursement to the facility. You will handle denials and follow up on complex issues while maintaining accuracy in billing workflows.

Role requires two years in medical billing/insurance, strong communication and math skills, and the ability to work independently. Mercy emphasizes safety and privacy and offers opportunities for training others.