Patient Billing & Financial Care Specialist

UK King's Daughters; Kentucky; On-site; USD 38,000 - 60,000; Full time

Job summary

UK King’s Daughters is seeking a detail-oriented Financial Counselor to support patient billing processes and financial options. You will assist patients, families, and staff with billing questions, insurance verification, and payment arrangements.

The role emphasizes accuracy, compliance with HIPAA, and collaboration with internal departments to optimize the patient financial experience. A high school diploma or equivalent and 0–2 years of related experience are required.

Qualifications

• High school diploma or equivalent required.
• 0–2 years of experience in a related role or field.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Assist patients and families with questions about billing, insurance, and financial assistance options.
• Review account information to identify outstanding balances and guide payment arrangements.
• Process payments accurately following institutional procedures.
• Verify patient insurance and financial information for accuracy.
• Document all interactions and account updates in the system promptly.
• Ensure HIPAA compliance and protect patient confidentiality while handling information.

Education

High School Diploma or equivalent

Job description

UK King’s Daughters is seeking a detail-oriented Financial Counselor to support patient billing processes and financial options. You will assist patients, families, and staff with billing questions, insurance verification, and payment arrangements.

The role emphasizes accuracy, compliance with HIPAA, and collaboration with internal departments to optimize the patient financial experience. A high school diploma or equivalent and 0–2 years of related experience are required.