Patient Access Specialist: Registration & Scheduling

Remote Jobs; Walnut Park (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

UK King's Daughters is seeking a front desk/registration Clerk to collect and enter patient demographic and insurance information, greet patients, schedule appointments, and coordinate admissions. This role supports office operations with clerical duties while ensuring privacy and compliance with protocols.

The position requires a high school diploma or equivalent and 0–2 years of experience in a healthcare or related setting; equivalent combinations may be considered.

Qualifications

• High school diploma or equivalent required.
• 0-2 years of experience in a healthcare/clinical setting or related field.
• An equivalent combination of education and experience may be considered; all experience must be paid and in the same related field.
• Part-time and PRN experience will be prorated based on hours worked per week.

Responsibilities

• Register patients according to workflows and enter demographic and insurance information accurately.
• Verify health insurance and complete pre-certification when necessary.
• Collect co-pays, deductibles, and out-of-pocket payments; manage daily cash activities and deposits.
• Answer phones, schedule appointments, process referrals, and handle documentation promptly.
• Maintain confidentiality of medical records and facilitate information requests.
• Greet patients and visitors, provide accurate information, and direct to appropriate destinations.
• Coordinate admissions, procedures, and bed assignments with physicians and departments.
• Assist with onboarding and supervise daily tasks within the department.
• Monitor work queues and ensure timely data entry and workflow efficiency.
• Perform other duties as assigned.

Skills

Customer service

Data entry

Scheduling appointments

Privacy compliance

Telephone etiquette

Education

High school diploma or equivalent

Job description

UK King's Daughters is seeking a front desk/registration Clerk to collect and enter patient demographic and insurance information, greet patients, schedule appointments, and coordinate admissions. This role supports office operations with clerical duties while ensuring privacy and compliance with protocols.

The position requires a high school diploma or equivalent and 0–2 years of experience in a healthcare or related setting; equivalent combinations may be considered.