Patient Billing Coordinator - Payments

Ivi-America; Bernards Township (NJ); Hybrid; USD 22,000 - 31,000; Full time

Job summary

IVI-RMA in Basking Ridge, NJ is seeking a Patient Billing Coordinator for a full-time hybrid role. The position offers a 3-day-from-home option and an hourly rate of $19.00. The coordinator will manage patient billing inquiries, verify EMR against billing systems, and support month-end close, while supervising the billing team.

The role requires strong computer and medical software experience, with Excel as a plus. The team collaborates closely with Patient Services across the network.

Qualifications

• Experience with medical billing software.
• Strong Excel skills are a plus.
• Ability to access, input and retrieve information from a computer.

Responsibilities

• Review voicemails and emails to address patient requests and explain billing policies.
• Verify EMR records against the billing system for accuracy.
• Handle patient billing questions and inquiries.
• Support Central Business Office by assisting with daily and monthly close.
• Recruit, train, and supervise billing personnel.
• Ensure the team understands roles, goals, and performance expectations; motivate to improve results.
• Maintain open, accurate internal communication and accountability within the team.
• Assist with workflow development for new products, services, and processes.

Tools

Medical software

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Patient Billing Coordinator - Payments

Full-Time Basking Ridge, NJ, US

Salary Range: $19.00 To $19.00 Hourly

RMA is seeking a Patient Billing Coordinator for our Basking Ridge, NJ location.

This position will turn into a hybrid opportunity, working three days from home.

Essential Functions and Accountabilities

• Review voicemails and emails on a daily basis to ensure that all patient and department requests are addressed and answer questions on financial policies and billing account reviews to ensure patients understand their account balance
• Ensure patient billing account accuracy by verifying EMR records against billing system
• Answer patient calls and or correspondence as it pertains to billing questions, financial policies, claims submission and any other finance related issue.
• Support Central Business Office by effecting daily and monthly close.
• The recruitment, selection, retention, training and supervision of team personnel.
• Overall leadership to assure all team members (1) have a clear sense of their role, (2) know the results expected, (3) understand and accomplish what is required to achieve Company goals and objectives, (4) know how well the team is performing, and (5) are motivated to achieve and continuously improve results; Creation of a work environment that encourages the achievement of individual goals consistent with Company goals, and recognizes and rewards individuals for their unique contributions.
• An internal communication climate and network that promises open, accurate, timely, and two way exchange of information, ideas and concerns; the assurance that all financial coordinator team employees are accountable and responsible for their results and are recognized for their achievements.
• Maintain Finance Department operations by following policies and procedures; studying existing and new credit and insurance information; enforcing adherence to requirements; advising management on needed actions and/or changes.
• Assist with more difficult patient billing issues.
• Monitor that phones are being covered and calls are being answered in a timely manner.
• Assist the Management team develop and implement workflow for new products, services, and processes; help analyze the effectiveness of new products, services, and processes once implemented.
• Accept other billing projects as assigned by Management and Senior Management.
• Contribute to team effort by maintaining an excellent rapport and working relationship with Patient Services, and cooperating with other departments within the network

Technical Skills

• Ability to access, input, and retrieve information from a computer (keyboard skills 30-40wpm).
• Medical software program experience required, Excel a plus.
• Knowledge of office procedure and office machines (i.e., computer, fax, copier, etc.).

IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week.

• Medical, Dental, Vision Insurance Options
• Company Paid: Life Insurance & Long-Term Disability & AD&D