Patient Accounts Representative, Patient Accounting, Full Time, Mt. Laurel

Virtua; Mount Laurel Township (NJ); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Medical/prescription, dental andvision

Health and dependent care flexible 200

403(b)/401(k)

Paid time off and sick leave

Short-term and long-term disability

Life insurance

Tuition assistance

Employee assistance program

Job summary

Virtua is seeking a billing and accounts receivable specialist in New Jersey to ensure accurate and timely billing, process pre-certifications and codes, and resolve denials to maximize reimbursement.

The role requires 1-3 years in hospital billing or related settings, strong data entry skills, and proficiency with Microsoft Office; you will collaborate with multiple departments to support patient accounting and insurance billing.

Qualifications

• 1-3 years experience in billing, collections, registration, or related hospital/office environment.
• Must have fast, accurate data entry skills.
• Good organizational skills and attention to details.
• Must be able to work in a fast paced environment with excellent customer service and interpersonal skills.

Responsibilities

• Identifies items to be billed by procedure and services performed.
• Obtains necessary documentation for billing and obtains pre-certifications.
• Enters all charges and submits bills in accordance with Patient Accounting policy.
• Posts payments, performs daily reconciliations, produces daily census, and performs month end close.
• Maintains data in billing management system, updating current and adding new demographic information, ensuring information is accurate.
• Analyzes billing issues to reduce denials and variances.
• Works system generated reports such as residual balance, credits, no-pay.
• Reports and resolves variances and inefficiencies, escalating accounts as necessary.
• Interacts with various department staff and assists customer service inquiries; liaison with Patient Accounting and Physician billing services, employers and insurance carriers to ensure accurate and timely billing.
• Maintains open communication with management regarding billing and coding issues including documentation, denials/appeals.
• Follows up on assigned insurances monthly and maintains records of declined claims requiring appeals.

Skills

Fast data entry

Organizational skills

Customer service

MS Office

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Job Information

Summary

Responsible for accurate and timely billing and account collections.

Obtains required billing information / documentation (pre-certifications, codes, insurance information) and enters into database.

Identifies and resolves denied claims, escalating accounts as necessary to ensure timely payment of claims.

Assists customers with billing questions.

Prepares and maintains billing and related reports.

Position Responsibilities

• Identifies items to be billed by procedure and services performed.
• Obtains necessary documentation for billing and obtains pre-certifications.
• Enters all charges and submits bills in accordance with Patient Accounting policy.
• Posts payments, performs daily reconciliations, produces daily census, and performs month end close.
• Maintains data in billing management system, i.e. updating current and adding new demographic information, and ensures that documentation entered is accurate and complete.
• Analyzes, identifies and trends billing issues to proactively reduce denials and variances.
• Works system generated reports such as residual balance, credits, no-pay.
• Reports and resolves variances and inefficiencies, escalating accounts as necessary to resolve billing issues.
• Interacts / communicates effectively with various department staff and assists customer service inquiries both internally and externally: liaison with Patient Accounting and Physician billing services, employers and insurance carries to ensure accurate and timely billing process.
• Maintains open communication with management regarding billing and coding issues including documentation, denials/appeals, etc.
• Follows up on assigned insurances on a monthly basis and maintains records of declined claims requiring appeals.

Position Qualifications Required / Experience Required

• 1-3 years experience in billing, collections, registration, or related hospital / office environment.
• Must have fast, accurate data entry skills.
• Good organizational skills and attention to details.
• Must be able to work in a fast paced environment with excellent customer service and interpersonal skills.
• PC literate with a working knowledge of Microsoft Office applications (Word, Excel, Access)

Required Education

High School diploma or equivalent.

Hourly Rate: $19.54 - $29.20 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to:

• medical/prescription, dental and vision insurance
• health and dependent care flexible spending accounts
• 403(b) (401(k) subject to collective bargaining agreement)
• paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance
• tuition assistance, and an employee assistance program that includes free counseling sessions.

Eligibility for benefits is governed by the applicable plan documents and policies.

For more benefits information click here.

Location: PACCT - 2000 Crawford Place

Remote Type: On-Site

Employment Type: Employee

Employment Classification: Regular

Time Type: Full time

Work Shift: 1st Shift (United States of America)

Total Weekly Hours: 40

Additional Locations: