Patient Billing & Collections Specialist I

The Ohio State University Wexner Medical Center; Columbus (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

The Ohio State University Wexner Medical Center is seeking a Patient Accounting Coordinator to manage patient billing and collection processing in adherence with department policies. Responsibilities include payment posting, cash reconciliation, refunds, insurance follow up, and call center customer service.

Experience in a health care setting and strong communication skills are required. This role may involve supporting multiple revenue cycle functions across sites and advancing patient

Qualifications

• High School Diploma or GED is required.
• PC knowledge and strong interpersonal, verbal and written communication.
• Minimum 1 year in a contact center or healthcare environment.

Responsibilities

• Payment posting and cash reconciliation.
• Refund/credit processing and insurance follow-up.
• Customer service in a call center setting.
• Self-pay collections and claim submission.
• Handle multiple revenue cycle functions across sites.

Skills

Interpersonal communication

Verbal communication

Written communication

Customer service

Education

High School Diploma or GED

Tools

Epic

Windows

Excel

Job description

The Ohio State University Wexner Medical Center is seeking a Patient Accounting Coordinator to manage patient billing and collection processing in adherence with department policies. Responsibilities include payment posting, cash reconciliation, refunds, insurance follow up, and call center customer service.

Experience in a health care setting and strong communication skills are required. This role may involve supporting multiple revenue cycle functions across sites and advancing patient