Senior Patient Billing & Collections Lead

Ohio State University; Columbus (OH); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and holidays

State retirement plan

Job summary

The Ohio State University Wexner Medical Center is seeking a Patient Accounting Coordinator Lead to manage billing and collection workflows within Revenue Cycle - Patient Accounting. The role emphasizes accuracy in payment posting, cash handling, insurance follow-up, and customer service in a hospital setting.

Location is Ackerman Rd, Regular day shift, with full-time expectations and background check requirements. Ohio State offers comprehensive benefits and retirement plans.

Qualifications

• High School Diploma or GED required and strong PC skills.
• Minimum 4 years of experience in customer service or a healthcare setting.

Responsibilities

• Handle patient billing and collections, payment posting, and cash reconciliation.
• Follow up on insurance, patient inquiries, and self-pay collections.
• Submit claims and provide excellent customer service in a call-center environment.

Skills

Customer service

Interpersonal communication

PC literacy

Microsoft Excel

Education

High School Diploma or GED

Bachelor's degree (preferred)

Tools

Microsoft Office

Word

Excel

Job description

The Ohio State University Wexner Medical Center is seeking a Patient Accounting Coordinator Lead to manage billing and collection workflows within Revenue Cycle - Patient Accounting. The role emphasizes accuracy in payment posting, cash handling, insurance follow-up, and customer service in a hospital setting.

Location is Ackerman Rd, Regular day shift, with full-time expectations and background check requirements. Ohio State offers comprehensive benefits and retirement plans.