Patient Billing & Collections Specialist

The Ohio State University; Columbus (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

State retirement plan

11 holidays

Job summary

Ohio State University is seeking a Patient Accounting Coordinator responsible for patient billing and collections processing in compliance with departmental policies. The position requires effective communication skills and minimum one year of experience in a relevant healthcare setting.

The ideal candidate will work collaboratively, manage claims, perform reconciliations, and provide excellent customer service in a call center environment. Benefits include medical coverage and paid time off.

Qualifications

• Minimum 1 year experience in a contact center or healthcare environment.
• Ability to work on multiple service lines or revenue cycle functions.
• Must achieve a rating of Achieves or higher on annual performance evaluation.

Responsibilities

• Responsible for patient billing and collection processing.
• Perform payment posting and cash reconciliation.
• Handle insurance follow-up and customer service.

Skills

Interpersonal communication

Verbal communication

Written communication

Problem-solving skills

Critical thinking

Education

High School Diploma or GED

Tools

Windows

Excel

Electronic medical record system (Epic preferred)

Job description

Ohio State University is seeking a Patient Accounting Coordinator responsible for patient billing and collections processing in compliance with departmental policies. The position requires effective communication skills and minimum one year of experience in a relevant healthcare setting.

The ideal candidate will work collaboratively, manage claims, perform reconciliations, and provide excellent customer service in a call center environment. Benefits include medical coverage and paid time off.