Patient Billing & Collections Specialist: Care-Focused Impact

Providence Health Plan Group; Lubbock (TX); On-site; USD 46,213,000 - 70,747,000; Full time

Job summary

Covenant Medical Group is seeking a billing/collections professional to manage direct, third-party, and government patient accounts with supervision. You will identify denial trends and route complex inquiries while supporting a team of caregivers in a patient-focused environment.

The role emphasizes outstanding customer service, strong computer skills, and experience in medical billing to ensure accurate postings and timely resolutions within a comprehensive health system.

Qualifications

• 2 years of Patient Accounting experience in a physician office, hospital, or medical collections or equivalent knowledge and ability to execute essential functions of this job description.
• Extensive Customer Service Skills as well as computer application.
• Third party follow-up, government follow-up, patient collections, account resolution, billing, and/or cash applications.

Responsibilities

• Performs all types of billing, collection and follow up functions for direct, third party and government patient accounts and serves as a resource and trainer to others in the area with minimal supervision.
• Identify and respond to claim denial trends, postings error trends and/or complex inquiry calls for routing.

Skills

Patient accounting experience

Customer service skills

Third party follow-up

Education

Coursework/Training and 1 year of college

Job description

Covenant Medical Group is seeking a billing/collections professional to manage direct, third-party, and government patient accounts with supervision. You will identify denial trends and route complex inquiries while supporting a team of caregivers in a patient-focused environment.

The role emphasizes outstanding customer service, strong computer skills, and experience in medical billing to ensure accurate postings and timely resolutions within a comprehensive health system.