Billing and Collection Specialist

Phoenix Home Care & Hospice; Springfield, Northern (MO, KY); Hybrid; USD 40,000 - 52,000; Full time

Job summary

Phoenix Home Care & Hospice is hiring for a Billing and Collections specialist. You will work within Revenue Cycle Management to submit claims, follow up on outstanding balances, and process Medicaid remittance advice.

The role emphasizes accuracy, timely communication, and adherence to payer rules in a fast-paced home care setting. Ideal candidates will have prior billing experience, the ability to multitask, and strong teamwork or independent work capability.

Qualifications

• Experience with medical billing and payer rules.
• Ability to multitask and stay organized.
• Strong communication with peers and management.
• Knowledge of HIPAA and privacy regulations.
• Proficiency in basic bookkeeping and office tasks.

Responsibilities

• Submit claims in a timely manner per payer regulations.
• Follow up on AR aging and EOBs.
• Identify and correct pre-billing errors.
• Process Medicaid remittance advice and payments.
• Maintain HIPAA compliance and professional conduct.

Skills

Billing / Collections

Attention to detail

Communication skills

Independent / team

Basic bookkeeping

Education

High School Diploma or equivalent

Job description

This candidate is responsible for delivering quality services in a timely manner. The specialist must possess a great working attitude while exercising accountability and professionalism in a fast-paced environment. This role reports to Revenue Cycle Management.

Billing and Collections Responsibilities

• Understanding of Medicaid regulations
• Submit claims in a timely manner according to payer regulations
• Recognize and update pre-billing errors
• Ensure proper follow-up using AR (Aging Reports), EOBs (Explanation of Benefits), and/or other correspondence
• Recognize payment errors using payer-contracted rates
• Abide by HIPAA regulations
• Communicate well with peers and administration
• Perform other duties as assigned

Payment Responsibilities

• Understanding of payment regulations
• Submit patient invoices
• Process Medicaid Remittance Advice
• Recognize payment errors using payer-contracted ratesAbide by HIPAA regulations
• Communicate well with peers and administration

Qualifications

• Previous experience in billing/collections preferred
• Self-motivated
• Ability to work independently as well as in a team
• Ability to multitask and stay organized
• Willing to take on new tasks
• Operate standard office equipment
• Basic bookkeeping skills
• Ability to communicate and work well with others
• Maintain a professional, courteous attitude
• Experience with medical billing and/or medical payer rules

We’re taking the journey with you, creating a New Beginning!

Our mission is to offer New Beginnings and meaningful opportunitiesto our caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.