Patient Billing & Collections Specialist

Tallahassee Memorial HealthCare; Quincy (FL); On-site; USD 34,000 - 48,000; Full time

Job summary

Tallahassee Memorial HealthCare is seeking a Patient Account Coordinator to handle patient inquiries, resolve past due balances, and ensure accurate account resolution. You will verify charges, insurance filings, and contractual adjustments while maintaining HIPAA compliance.

The role requires strong communication skills and experience in medical/clerical settings, with a focus on accuracy and efficiency within a healthcare billing environment.

Qualifications

• Minimum: One (1) year of job-related experience.
• Dealing with the public and collection experience
• Medical terminology and HIPAA knowledge
• Excellent verbal and written communication skills

Responsibilities

• Provide excellent customer service and final resolution for patient inquiries.
• Contact patients regarding past due amounts and verify posting of charges.
• Research accounts for insurance filing, adjustments, and payments.
• Ensure patient balances are resolved and documented.

Skills

Verbal communication

Written communication

Medical terminology

HIPAA knowledge

Collection experience

Customer service

Office equipment

Computer proficiency

Hospital accounting

Education

High School Diploma

Associate degree

Tools

Microsoft Office

Job description

Tallahassee Memorial HealthCare is seeking a Patient Account Coordinator to handle patient inquiries, resolve past due balances, and ensure accurate account resolution. You will verify charges, insurance filings, and contractual adjustments while maintaining HIPAA compliance.

The role requires strong communication skills and experience in medical/clerical settings, with a focus on accuracy and efficiency within a healthcare billing environment.