Patient Account Coordinator II — Collections & Patient Service

Tallahassee Memorial HealthCare; Tallahassee (FL); On-site; USD 38,000 - 56,000; Full time

Job summary

Tallahassee Memorial HealthCare in Florida is hiring a Patient Account Coordinator II to deliver outstanding service by resolving patient inquiries and past-due balances. You will research accounts, ensure insurance is filed, and coordinate payments and financial arrangements within department guidelines.

Ideal candidates have at least two years of experience, strong communication skills, HIPAA knowledge, medical terminology, and proficiency with office equipment.

Qualifications

• Minimum: High School Diploma or equivalent.
• Preferred: Associate degree.
• Two years job related experience.
• Behavioral criteria: Dealing with the public; Collection experience; Medical terminology; HIPAA knowledge.

Responsibilities

• Provides excellent customer service through final resolution of patient inquiries and past-due balances.
• Researches accounts to ensure insurance is filed and payments posted properly; arrange financial plans.
• Maintains compliance with departmental guidelines and HIPAA requirements.

Skills

Public interactions

Collections experience

Medical terminology

HIPAA knowledge

Computer proficiency

Verbal communication

Written communication

Medical/clerical experience

Education

High School Diploma

Associate degree

Tools

Calculator

Fax

Printers

Photocopier

Job description

Tallahassee Memorial HealthCare in Florida is hiring a Patient Account Coordinator II to deliver outstanding service by resolving patient inquiries and past-due balances. You will research accounts, ensure insurance is filed, and coordinate payments and financial arrangements within department guidelines.

Ideal candidates have at least two years of experience, strong communication skills, HIPAA knowledge, medical terminology, and proficiency with office equipment.