Patient Billing & Accounts Specialist - No Nights/Weekends

Physician'S Clinic Of Iowa, P.C.; Cedar Rapids (IA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Benefits

No nights or weekends

Paid time off

Job summary

Physicians’ Clinic of Iowa is seeking a full-time Patient Account Representative in Cedar Rapids, IA to support patient financial services. You will handle billing questions, post payments, verify demographics and insurance, and follow up with insurers to ensure timely reimbursements.

The role emphasizes a collaborative environment with no nights or weekends and a comprehensive benefits package. Prior experience with patient accounts and EMR proficiency are preferred.

Qualifications

• Experience with patient medical accounts.
• Knowledge of commercial and government insurance claim filing procedures.
• Proficiency in EMR and related computer systems.
• Strong commitment to patient care and teamwork.
• Excellent communication, professionalism, reliability, and confidentiality.

Responsibilities

• Answer patient account billing questions and posting patient payments.
• Maintain assigned accounts within aging limits.
• Review, verify, obtain and correct patient demographics, insurance information and eligibility.
• Insurance claims follow up with government and commercial carriers for timely correction and reprocessing.
• Resolve issues delaying claim payment (records requests, coding errors, incorrect data).
• Follow up on accounts with insurers to ensure reimbursement.
• Act as liaison between patient, physician’s office and insurer to resolve payment issues.
• Identify recurring billing errors and report to PAR Supervisor.
• Maintain positive customer relationships.

Skills

Patient accounts

Billing questions

Payments posting

Demographics & eligibility

Insurance follow up

Liaison with insurers

Customer service

Confidentiality

Tools

EMR systems

Job description

Physicians’ Clinic of Iowa is seeking a full-time Patient Account Representative in Cedar Rapids, IA to support patient financial services. You will handle billing questions, post payments, verify demographics and insurance, and follow up with insurers to ensure timely reimbursements.

The role emphasizes a collaborative environment with no nights or weekends and a comprehensive benefits package. Prior experience with patient accounts and EMR proficiency are preferred.