Patient Accounts & Billing Specialist

MercyOne Medical Group; Waterloo (IA); On-site; USD 32,000 - 50,000; Full time

Job summary

MercyOne Medical Group in Waterloo, IA seeks a Patient Account Representative to handle registration and billing for third-party payers. You will ensure accurate data entry, submit claims electronically or by mail, and maintain knowledge of payer requirements in line with MercyOne Healthcare standards.

The role emphasizes timely claim follow-up, resolving payment discrepancies, coordinating with patients and physicians, and adhering to safety and system procedures.

Qualifications

• Minimum 0–2 years medical office or insurance experience.
• High school diploma or GED.
• Associate degree in accounting preferred.

Responsibilities

• Register and bill third-party payers for services.
• Ensure claims are clean and sent to insurance, electronically or by mail.
• Follow up on first-time billings and resolve discrepancies with payers.
• Resolve billing issues with insurance companies, patients and physicians’ offices.
• Enter charges into the computer system and maintain proper documentation.
• Adhere to safety, infection control and department procedures.

Skills

Medical office experience

Insurance billing

Customer service

Brightree

Education

High school diploma or GED

Associate degree in accounting

Tools

Brightree

Job description

MercyOne Medical Group in Waterloo, IA seeks a Patient Account Representative to handle registration and billing for third-party payers. You will ensure accurate data entry, submit claims electronically or by mail, and maintain knowledge of payer requirements in line with MercyOne Healthcare standards.

The role emphasizes timely claim follow-up, resolving payment discrepancies, coordinating with patients and physicians, and adhering to safety and system procedures.