Patient Benefits Specialist - Oncology Revenue Cycle

Texas Oncology; Keller (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Texas Oncology, part of The US Oncology Network, seeks a Patient Benefits Representative to join the Revenue Cycle Department at the Keller, TX clinic. This full-time role supports insurance coverage education, financial screening, and benefits verification for our patients.

The position offers prior-level 1 or Sr responsibilities depending on experience, with a focus on pre-services coordination and cost estimates. Monday–Friday, 8:30am–5:00pm, at 100 Bourland Road.

Qualifications

• High school diploma or equivalent required.
• Minimum three (3) years patient pre-services coordinator or equivalent required.
• Proficiency with computer systems and Microsoft Office (Word and Excel) required.
• Demonstrate knowledge of CPT coding and HCPCS coding application.
• Must be able to verbally communicate clearly and utilize the appropriate and correct terminology.
• Must successfully complete required e-learning courses within 90 days of occupying position.
• Associates degree in Finance, Business or four years revenue cycle experience preferred.
• Minimum three (3) years pre-services coordinator experience and two (2) years of patient benefits experience required.
• Must be able to demonstrate knowledge and appropriate application of insurance coverage benefits and terminology.

Responsibilities

• Educates patient on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses.
• Assesses patients’ ability to meet expenses and discusses payment arrangements; educates on financial assistance programs.
• Completes reimbursement and liability forms for patient’s review and signature; forwards information to billing office.
• Obtains insurance pre-authorization or referral approval codes prior to each treatment.
• Reviews patient account balance and notifies front desk of patients to meet with.
• Ensures patient co-pay amount is correctly entered in system or conveyed to front desk.

Skills

Verbal communication

Medical insurance terminology

Customer service

Education

High school diploma or equivalent

Associate degree in Finance or Business (preferred)

Tools

Microsoft Office

Job description

Texas Oncology, part of The US Oncology Network, seeks a Patient Benefits Representative to join the Revenue Cycle Department at the Keller, TX clinic. This full-time role supports insurance coverage education, financial screening, and benefits verification for our patients.

The position offers prior-level 1 or Sr responsibilities depending on experience, with a focus on pre-services coordination and cost estimates. Monday–Friday, 8:30am–5:00pm, at 100 Bourland Road.