Patient Benefits Navigator — Revenue Cycle Expert

US Oncology Network-wide Career Opportunities; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

The US Oncology Network, Texas Oncology in Dallas, seeks a Patient Benefits Representative to join the Revenue Cycle Department at 8196 Walnut Hill #100. This full-time role educates patients on insurance coverage and benefits, reviews eligibility, and supports financial assistance processes.

The role emphasizes accuracy, confidentiality, and collaboration across locations while improving patient financial operations and compliance with HIPAA guidelines.

Qualifications

• High school diploma or equivalent is required.
• CPT coding and HCPCS coding knowledge is required.
• Proficiency with computer systems and Microsoft Office (Word and Excel) is required.
• Must be able to verbally communicate clearly and use correct terminology.
• Must complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Prior to a patient receiving treatment; obtain insurance coverage information and demographics; educate patient on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses.

Skills

Verbal communication

CPT/HCPCS knowledge

Computer systems proficiency

e-learning completion within 90 days

Education

High school diploma or equivalent

Associates degree in Finance/Business or 4 years revenue cycle experience

Tools

Microsoft Office (Word & Excel)

Job description

The US Oncology Network, Texas Oncology in Dallas, seeks a Patient Benefits Representative to join the Revenue Cycle Department at 8196 Walnut Hill #100. This full-time role educates patients on insurance coverage and benefits, reviews eligibility, and supports financial assistance processes.

The role emphasizes accuracy, confidentiality, and collaboration across locations while improving patient financial operations and compliance with HIPAA guidelines.